Support
Stuck, confused, or found a bug? Email is the fastest way to reach us, and a real person answers.
support@getcomfie.com
We reply within two working days, usually sooner.
What to include
- Your phone model and whether you are on iPhone or Android.
- What you did, what you expected, and what happened instead.
- A screenshot, if the problem is visible.
Quick answers
Where do I download the app?
From the App Store or Google Play, free. The live demo also works in any browser, no download needed.
The demo says the weather service did not answer
The demo pulls live data from Open-Meteo. On rare occasions that service has a brief outage. Wait a minute and press Try again.
The outfit feels too warm or too cold for me
The website shows the weather-only forecast, tuned to nobody. The app fixes exactly this: it asks whether you run hot or cold, then learns from your ratings until the outfits fit you.
How do I delete my account?
In the app, open Settings and choose Delete account. Everything is removed immediately and permanently: profile, comfort answers, outfit history and closet. No app access anymore? Email us and we will do it for you.
How is my data handled?
Plain-language answer on the privacy page. Short version: we store only what the outfit math needs, we never sell it, and no ads.